Bookings, cancellations & refunds

No checkout on this website

This website currently accepts enquiries and does not process course payments or start online subscriptions. Creating an email draft does not reserve a place or create a charge.

Before you pay

When a course or custom programme is offered, its booking information must explain what you receive, when access begins, how long it lasts, and how cancellations and refund requests are handled. Any renewal arrangement must be clearly described before agreement.

Terms may differ between recorded courses, scheduled sessions and custom work. Your applicable consumer rights still apply. This page does not impose a blanket “no refunds” rule.

An existing arrangement

If you have arranged something directly with STILLORA, email info@stilloralife.com with the booking reference if available, the course or service, and what you would like us to help with. Do not include payment-card information. The relevant agreement and applicable rights will be considered.